Value Added Tax - VAT
VAT. All prices shown on our website include VAT at 21%.
If you need a VAT invoice please fill in the "Business Name" field at checkout and you will receive a VAT invoice showing the breakdown of VAT.
VAT exempt customers or VAT register customers from the rest of the EU please email [email protected] and we can create an exempt account those purchase
We offer free same day dispatch for all parcel orders over €99 (incl. Vat) otherwise a delivery charge of €8.99 (incl. VAT) will be applied to your order. We use Nightline/UPS couriers who have an impressive next business day delivery record of 98%.
The vast majority of parcel orders received on a business day before 3 pm will be dispatched the same day for delivery the next business day.
Pallets are shipped at a reduced cost, which is stated on the individual product pages where applicable. Pallet delivery times are typically 1-2 business days, but check individual product descriptions for better guidance.
Gas bottles. We can only ship the 2 litre bottles
Special Orders. Products listed as Special Orders will have an expected delivery time listed beside the Special Order status on the product page.
Returns
You may return most new unused products (special orders, dated items and consumables are non-returnable) that are in a resalable condition within 20 days of delivery for a full refund. Please make sure the products are in their undamaged original packaging and packaged correctly. Please see full return requirements at the bottom of the page. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.). You must inform us within 2 days of delivery if the item is incorrect, damaged or defective. Please note that means for gifts or items that you are not going to open for a while that you should open and inspect your purchases upon receipt.
You should expect to receive your refund within 7-10 days of giving your package to the return shipper. This time period includes the transit time for us to receive your return from the shipper, the time it takes us to process your return once we receive it, and the time it takes your bank to process our refund request.
Order over €100?
Same Day Dispatch
We Stock What We Sell
20 Day Return on Most Items
VAT Included